Frequently Asked Questions

Creating an Application

Will my application automatically save as I complete it?
Your application will only save when you press ‘Next’ or ‘Previous’ so you will need to use the Save function to be certain your application is saved.

Signature Request

I have received a request for a signature. How should I proceed?
• Access the Infonetica Portal; • Click on the SIGNATURES tab on the left side of the screen; • Click the VIEW FORM button on the right side of the row corresponding to the most recent signature request; • IMPORTANT: Click the SIGN or REJECT button at the top of the form (if you do not see it, click the MORE button; • Enter the email address and password that you use to access the portal, then click on the SIGN button.